- How should I contact if have any question?
- - You can contact us via telephone, email, and Wechat.
- ( Wechat ID : KOREANGINSENGhere )
Business Hours : ( Monday to Friday )
AM 10 : 00 ~ PM 05 : 00 ( Korean Time )
- How long will it take to get my order?
- - The delivery time depends on the final destination.
- It normally takes 30 to 45 days by shipping after payment received.
It normally takes 3 to 5 days by air.
- What shipping methods are available?
- - The main delivery method is by ship. If the customer wishes,
- small orders can also be air-delivered via EMS, DHL or UPS.
Please understand that delivery is not possible for Africa and war conflict areas.
- What is the most common payment term requested by KNT?
- - The most common payment method is a bank wire that
- works this way :
1 . Importer sends a 30% deposit (by T/T) before production starts.
2 . KNT orders the manufacturers and arranges the production
3 . KNT inspects the quality of the products.
4 . Importer sends the remaining 70% (by T/T) before shipment.
5 . KNT ships the goods and sends you the B/L documents
by express courier.
- Do you provide any warranty?
- - No, unfortunately because our products belong in the health
- supplement category, we do not provide warranties to our products.
